Receptionist

Duties and Responsibilities

Receptionists are the face of an organization, often making the first and last impression on visitors. Their duties and responsibilities encompass a wide range of tasks, requiring both strong interpersonal skills and organizational powers. Here's a breakdown of key areas to consider when selecting the right candidate:

Customer Service and Communication:

• Greeting and welcoming visitors: Creating a positive first impression with a friendly and professional demeanor.
• Answering phone calls and routing them: Actively listening, efficiently directing calls, and taking accurate messages.
• Providing information and assistance: Answering questions about the organization, its services, and directions.
• Handling complaints and difficult situations: Resolving issues professionally and de-escalating tensions with tact and diplomacy.
• Building rapport and relationships: Fostering a welcoming environment and engaging visitors in conversation.

Administrative Tasks and Organization:

• Scheduling appointments and meetings: Managing calendars, booking rooms, and coordinating with staff.
• Data entry and recordkeeping: Maintaining accurate records of visitor logs, deliveries, and other administrative tasks.
• Mail and parcel handling: Sorting, distributing, and maintaining secure storage.
• Office management: Preparing meeting rooms, ordering supplies, and ensuring general upkeep of the reception area.

Number of Candidate : 4

Job Requirements

Additional Skills and Requirements:

• Technical proficiency: Familiarity with basic computer programs, phone systems, and office equipment.
• Professionalism and discretion: Maintaining a polished appearance, upholding confidentiality, and exhibiting sound judgment.
• Problem-solving and initiative: Taking proactive steps to solve issues and identifying potential improvements.
• Teamwork and collaboration: Working effectively with colleagues and departments to achieve common goals.

Work experience:

• Hospital experience with a greater percentage of women.

How to Apply

Please write title your application with subject line. To all Candidates meeting the required qualifications are invited to send their applications (Cover Letter) including detailed documents with CV. Our company address: A.A CMC, In front of Sunshine Real State, Axon Neurology Specialty Centre.

Telephone No. 251 911343057/ 251 974788888 email address: [email protected]