ICT Infrastructure Support Coordinator

Under the supervision of the HIS Deployment & Support Team Lead, the ICT Infrastructure Support Coordinator will coordinate expert technical design, implementation, and support of WAN and LAN/VPN infrastructure for health institutions to support critical eHealth systems such as Central Data Repository/Datawarehouse, and in accordance with the current cybersecurity best practice and high performance, availability, and fault tolerance in target.

Duties and Responsibilities:

• Coordinate ICT Infrastructure deployment and maintenance/troubleshooting activities for Health Institutions in all regions.
• Provide expert technical design, configuration, implementation, support, and maintenance of ICT infrastructure including server operating systems, networking equipment, storage, and computing both on premise and cloud
• Design, implement, and manage infrastructure in accordance with current and emerging security best practices and where necessary with highly available workloads using server clustering techniques and/or application load balancing both on-premise and in the cloud.
• Work with MoH and other stakeholders on HealthNet VPN performance/security enhancement, expansion, and maintenance
• Monitor system performance and resource requirements, specify/recommend and install system upgrades.
• Putting appropriate disaster recovery mechanisms in place for critical systems and supporting/following up on the implementation.
• Troubleshoot ICT Infrastructure related issues to resolution.
• Manages/deploys multiple servers, and workstations, ensuring proper integration of the systems
• Provide technical assistance on Health Information Systems deployment, upgrading, updating, and maintenance/troubleshooting activities for Health Institutions in different regions.
• Capacitate IT professionals on computer hardware and network, operating system, and database maintenance and troubleshooting
• Plan and implement system security policy, including firewalls, host and client access, file permissions, and user privileges.
• Develop and timely submit weekly, monthly and quarterly reports on ICT Infrastructure related activities at all levels.
• Carry out other tasks as required

Job Requirements

• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, electrical engineering, or related IT discipline and MCSE and CCNA certified
• At least ten years of experience in mission-critical ICT Infrastructure (WAN, LAN) design, deployment, and maintenance.
• Strong technical skills and understanding of high-level ICT Infrastructure design, system administration and networking, system security, and maintenance
• Proven experience in network design and networking as well as providing continuous supporting systems
• Experience in virtualization technologies (VMware and Hyper-V) and opensource server operating systems is highly advantageous
• Strong oral and written communication skills in English as well as local working languages.

How to Apply

Click here to apply - https://icapacity.icap.columbia.edu/en-us/job/496795/ict-infrastructure-support-coordinator

NB - Only online applications are received Please note that only shortlisted applicants will be contacted.

The closing date for receiving applications is – October 12, 2022