MEAL - Accountability Specialist

Employment Category:  G2

Reporting To: MEAL Manager

Direct Reports: None

Unit/Department: MEAL

Start of Contract & Duration:  6 Months

The overall purpose of the role:

Working as a member of DRC Ethiopia’s MEAL unit, the Accountability Specialist will be responsible for leading and providing technical guidance in matters related to accountability, knowledge management, learning, and internal and external communications. Specifically, the Specialist will ensure compliance with DRC’s existing accounting standards and framework and will develop and implement processes for collecting, managing, and institutionalizing program knowledge.

RESPONSIBILITIES

Accountability

• Ensure all accounting policies and procedures, including the operation of DRC Ethiopia’s field-level feedback and complaints mechanisms, are adhered to, are fully operational, and understood by DRC staff and beneficiaries.
• Work closely with the accountability focal points in each Area Office to guide the implementation of feedback mechanisms, support the capturing, coding, and reporting of feedback, and work across the area offices and country office to ensure prompt follow-up and response to feedback.
• Further develop and update DRC’s accountability-related communications and learning materials for both staff and beneficiaries, promoting standardization and common minimum standards of accountability mechanisms for all programs.
• Provide informed advice and guidance on improving accountability, including accountability issues related to DRC’s Code of Conduct, including advice to the SMT on Code of Conduct investigation processes.
• Conduct regular field visits to monitor DRC’s compliance with the internal accounting policies and procedures as well as the Core Humanitarian Standards.
• Lead accountability task force to support DRC organizational priorities.
• Develop and facilitate a training that helps all relevant staff to understand CHS standards and are equipped to apply them to their work, including practical capacity building and on-the-job support to relevant staff in both area offices and the country office to ensure that accountability is central to DRC’s work.

Knowledge Management and Learning

• Lead the development and operationalization of knowledge management and learning strategy for collecting, analyzing, and summarizing knowledge and learning, and ensuring the integration of knowledge and learning into ongoing and future programming.
• Support MEAL and program teams to better document and integrate knowledge and learning in their daily activities through the development of appropriate tools, guidance notes, and standard operating procedures.
• Collaborate with the Protection Information specialist and other information management staff to develop and maintain libraries or databases of knowledge and learning content. Organize and facilitate internal and external learning events and participate in the development of MEAL plans, as well as project kick-off, review, and closure meetings.

Job Requirements

Experience and Technical Competencies: (include years of experience)

• A minimum of 3 years of accountability, monitoring, learning, evaluation, and Knowledge Management experience within the humanitarian or NGO field.
• Experience in accountability database management, and in the development and management of other related tools, trackers, guidelines, and policies.
• Demonstrated competence to assess priorities, and concurrently managing a variety of activities effectively to meet deadlines with attention to detail and quality.
• Proven ability in designing and managing accountability policies and procedures.

Education (include certificates, licenses, etc.):

• University degree in communications, social sciences, or a related discipline

Languages: (indicate fluency level)

• English (fluent)

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment.

How to Apply

Interested candidates who meet the required qualifications and experience are invited to submit an updated CV and cover letter explaining their motivation and why they are suited for the post.

We only accept applications sent via THIS APPLICATION application form or www.drc.ngo under Vacancies. 

Please forward the application and CV, in English through the stated website no later than November 14, 2022.

For general information about the Danish Refugee Council, please consult www.drc.ngo

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, marital status, or other protected characteristics

We encourage only qualified Ethiopian Nationals to apply. DRC considers all applicants based on merit.