Sales Operations Manager

Job Summary

We are seeking a dedicated, motivated individual to join our team as a Sales Operations Manager. As part of the sales and marketing team, the candidate will develop and implement new sales processes in support of our sales department professionals, equipping them with the tools to create, develop, and transform client and sales partners’ relationships. The candidate will work across several teams to manage sales operators, providing them with the resources and tools necessary to support our overall business objectives and ensure our reputation as the best and most accessible service provider in the industry. This is a senior-level position, and our ideal candidate has considerable professional experience in sales and operations roles, particularly with an emphasis on leading teams and fostering collective success.

Duties and Responsibilities

• Maintain a detailed understanding of existing sales processes and identify areas open to process improvement.
• Implement new processes, educating sales operators and teams on how best to utilize new tools and methods.
• Directly assist teams in developing high-value clients.
• Devise high-level sales strategies in response to emerging trends and opportunities.
• Analyze market and sales data, delivering reports on your findings to the executives and key decision-makers.
• Create business insights and ensure sales target achievement by driving revenue programs.
• Oversight of sales risks & opportunities and define measures with the sales teams.
• Development and implementation of sustainable growth plans for the company
• All other duties as assigned by the immediate Supervisor/Manager.

Job Requirements

• Bachelor's degree in business, finance, or a relevant field.
• 3 - 5 years of experience in sales and operations, including 2 years in a supervisory or leadership role. In addition, preferably in Telecom Business, Internet Service Provider, and FMCG.

Competency

• Thorough understanding of customer and vendor management platforms.
• Strong communication and organizational skills.
• Able to demonstrate strong commercial acumen and business understanding
• Project management skills.
• Ability to use computer Applications
• Sales operation analytical and Problem-solving skills
• Ability to work under pressure

How to Apply

Interested and qualified applicants can apply through: [email protected]

Note: Use " Sales Operation Manager " as the subject line of your email !