Business Analysis Officer

DB/ Vacancy-0056/23

Job Summary       

• The senior business analysis officer, supports the business users with the formulation of a system or process change within the business activity. The role holder will work closely with the Business end users, IT Services, the Project team and external Suppliers, to ensure that an effective solution is deployed into the estate. The senior officer will support the project during the project life cycle.

Job Requirements

Academic & Professional Qualification

• Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
• Professional ICT qualifications in Microsoft systems and ERP systems is an added advantage.

Experience

• At least Four (4) years of service delivery management

Behavioral Competency

• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
• Creativity and innovation skills.
• Action oriented.
• Quality focus and attention to detail.
• Professionalism and integrity in line with Dashen Bank values.
• Good oral and written communication skills.
• Critical and analytical thinking and problem solving skills.
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
• Good customer relationship management skills (internal and external customers).
• Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

•  Experience working as a business analyst (or equivalent role) in a Banking environment.
•  Experience of the full product lifecycle.
•  Familiarity with digital and web service solutions.
•  Awareness of Open Source and cloud technologies.
•  Experience of the development and implementation of ERP and E-Commerce solutions
•  Good working knowledge of database management, data analysis and business reporting.
•  Up to date knowledge of the security and legal obligations surrounding managing data and information.
•  Experience of proactively managing IT suppliers and contracts

How to Apply

1. Interested and qualified applicants should apply through > https://forms.office.com/Pages/ResponsePage.aspx?id=beiahVyoYU60Iqj2TsjDWzY3_u4JMTdNuERuRPlhz-hUME1DVlNQWDdNSFdMNDVPVVFLREY2SEVCVi4u
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
4. Login HERE and attach the scanned documents in PDF format (*mandatory).
   • CV‘s shall not be more than 3 pages and saved in PDF format (*mandatory).

NB: Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.

Female applicants are highly encouraged to apply