Front Desk Officer

We are looking for a young, energetic & passionate "Front Desk Officer". Join Us!

Who is organized, easy communicable and also have a professional appearance. As the front desk officer role is extremely important for improving customer experience and satisfaction & making guests feel comfortable and satisfied.

Educational Level:

• Any bachelor’s degree from university or college.
• Must be advanced level of English.

Period of Experience:

• Previous Experience in a Related Field Preferred (if any)

Job Responsibilities:

• Greet and welcome guests as they come and go.
• Be professional and pleasant while interacting with guests.
• Handle queries and address complaints.
• Schedule meetings, interviews, and appointments.
• Answering phone calls and redirect them to the appropriate line.
• Regularly check and sort emails.
• Answer all the customers' questions and address their complaints.
• Maintain a filing system of all required documents.
• Receive letters, packages and send them to appropriate destination.
• Prepare and manage outgoing mail.

Job Requirements

• Excellent Customer Care skill
• Discretion and trustworthiness: will often be party of confidential information
• Proficiency in Microsoft Office Programs
• Organizational skills and the ability to multitask
• Flexibility and adaptability
• Excellent oral & written communication skills

Required Abilities

• Strong problem-Solving skill
• Excellent communication and interpersonal abilities
• The ability to be proactive

How to Apply

Interested and qualified applicants can apply online by sending your resume to [email protected]