Customer Service Officer I

The incumbent is responsible for cross selling the products and services of the bank and to maintain customer relations ensuring customer satisfaction with full effort and maximum care as per the policy and procedure of the bank. 

Responsibilities

• Maintain positive work habits that are conducive to the bank growth and profitability
• Execute other tasks as assigned
• Ability to work independently and under pressure to meet deadlines
• A good team player with strong passion to the industry

Competencies Required

• Good Communication skills
• Goal oriented and self-motivated
• Basic Computer Application Skills
• Industry Specific skills (Product and Service)

Rewards

• Employee development and training that is relevant and ongoing
• Culture and work environment that empowers you to make a difference and influence our success
• Opportunities for advancement and promotion throughout the bank

Work Locations: Hawassa, Adama, Bishoftu, Dukem, Jimma and Legetafo 

Job Requirements

Educational Requirement:

• B.A. in Banking and Finance, Accounting, Management, Economics or in related Business fields.
• Only Graduates of 2021, 2022 and 2023 with CGPA 2.5 and above are invited to apply

How to Apply

Qualified candidates can apply through the following link: https://forms.gle/JQDntR2peTG7Gh6u5