Solution Delivery Manager (MFIs & Banks)

Job Summary:

• Onboard, train, engage, and maintain financial institutions according to the Contract.
• Drive the Technical Assistance (TA) Scheme of Qena successfully in accordance with the design.
• Ensure that the overall service to financial institutions is provided flawlessly.
• Ensure that appropriate products are designed, developed and deployed/delivered in accordance with the need of the subject financial institution.
• Lead and maintain a multidisciplinary team to have a satisfactory service delivery.
• Formulating strategies to executive the delivery operation.
• Drive and or assist financial institutions to deliver premium services.
• Provide insights into product, technology and market trends.
• Lead and maintain a multidisciplinary team to have a satisfactory service delivery.
• Formulating strategies to executive the delivery operation.
• Drive and or assist financial institutions to deliver premium services.
• Provide insights into product, technology and market trends.
• Ensure relevant control measures are in place to minimize the risk exposure of Qena while being compliant to all the internal and external standards, compliance, policies & regulation.
• Deliver and present performance and other relevant reports on periodical basis.

Job Requirements

Job Qualifications:

• Bachelor's or Master’s Degree in Business and/or Business-related fields
• Minimum of 5-8 years working experience preferably in the Fintech, financial sector and technology enabled services
• Experience in Digital Banking and/or Payment
• Experience in managing and accomplishing projects
• Good understanding of and inclination to technology
• Commendable customer service experience and quality

How to Apply

To apply for the  Solution Delivery Manager (MFIs & Banks) position, please follow the guidelines below:

Email Address: [email protected]

Email Subject:

Please use the following subject line when submitting your application: "Application for Solution Delivery Manager (MFIs & Banks) - Qena ".

Resume/CV:

Attach your updated resume or curriculum vitae (CV) in PDF or Word format. Ensure that your resume highlights your relevant skills, experience, and educational background. Include details of your previous solution architecture roles, fintech experience, and any specific accomplishments related to digital lending products.

Contact Information:

Ensure that your CV includes your full name, phone number, and email address. This will make it easy for the hiring team to reach out to you for further communication or to schedule an interview.

Portfolio (if applicable):

If you have a portfolio or samples of your solution architecture work, you may include them as attachments or provide a link to an online portfolio or GitHub repository. This will provide the hiring team with a deeper understanding of your technical capabilities and problem-solving skills