Job Description
DB/ Vacancy- 0275/23
Job Summary
The Senior Systems is responsible for the crucial job of maintaining the computer systems of the Bank. In addition he/she will be responsible for installing, maintaining, configuring and upgrading of Operating System, End User applications, IT equipment and Support systems.
Academic & Professional Qualification
- Bachelorâs degree in Information Technology, Computer Science, Information Systems, Computer engineering or any other equivalent field.
- Professional certification in MCSA (Microsoft Certified Systems Administrator) or A+ is an added advantage.
 Experience
- At least five (5) years of relevant experience.
Job Requirements
Behavioral Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Experienced Service Management professional.
- Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines.
- Knowledge of ITIL disciplines.
- Excellent customer facing/customer service skills.
- Able to work under pressure and meet deadlines.
- Understanding of IP networks traffic, firewalls, routing and switching
- Able to troubleshoot IT equipment
How to Apply
- Interested and qualified applicants should apply through this FORM
- Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
- Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications âŚ. etc which are stated on the application form /CV).
- Login to this website and attach the scanned documents in PDF format (*mandatory).
- CVâs shall not be more than 3 pages and saved in PDF format (*mandatory).
NB: Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
Female applicants are highly encouraged to apply