Operational manager

The Operations Manager provides leadership, support, and oversight of all operations-related activities in the Samaritan’s Purse Ethiopia, Tigray field office. Ensures effective and efficient implementation of programs by leading a quality team of operations specialists. Areas of responsibilities include overseeing procurement, storage, inventory, fleet management, communication, facilities improvement, assigned programming activities and the associated budgets with each of these areas, and collaborating directly with the Area Coordinator and Country Office senior leadership (especially the Senior Operations Manager) on the development of strategies to enhance the value and cost-effectiveness of all outcomes within the functional area of operations.

Job Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.
2. Ensures efficiency with the highest standard of integrity and provides support in the achievement of program objectives through maintenance and improvement of project procurement systems, processes, and procedures.
3. Manages and directs the logistics department to ensure a complete warehousing system is established and followed at all facilities.
4. Provides leadership to logistics department as they oversee Information Technology Services, ensuring quality service and hardware provision to all staff at all work sites.
5. Develops, trains, and compliance of all staff on the complete Samaritan’s Purse procurement policy.
6. Understands Samaritan’s Purse financial and budgeting systems in order to effectively supervise the implementation of operational budgets.
7. Mentors and trains all staff in operations and ensures that they follow policy.
8. Regularly visits all bases to ensure operations comply with set operational protocols and that logistics are fully supporting Tigray project efforts.
9. Enforces and upholds donor and Samaritan’s Purse regulations for procurement and best practices for operations.
10. Enforces procedures regarding contracted service and provides a frequent evaluation of current contracted services for cost-effectiveness.
11. Closely monitors operational expenses, anticipates significant changes, and keep Area Coordinator informed as needed.
12. Maintains network and awareness of local and national laws and ensures organizational adherence along with the Area Coordinator.
13. Follows policies and procedures of Samaritan’s Purse as set forth in the Policy Manual.
14. Attends daily morning devotions and participates in prayer support for the ministry, donors, and volunteers.
15. Maintains a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public.
16. Other duties may be assigned that are not specifically identified within the content of the job description.

SUPERVISORY RESPONSIBILITIES

Directly supervises supervisory employees. Carries out supervisory responsibilities in accordance with Samaritan’s Purse policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

DISTINCT OBJECTIVES

1. Proclaim the Gospel - Exalt Christ and share the Gospel while working in His Name around the world.
2. Serve with Excellence - Exceed the world’s standard while serving the purposes of God’s kingdom
3. Respond with Compassionate Action - Expedite our response to needs as the Lord reveals opportunities to minister.
4. Demonstrate Biblical Integrity - Exhibit character and integrity personally, at home, and at work.
5. Walk in Bold Faith - Expect God to do the impossible – “God Room.”

JOB QUALIFICATIONS

To perform this job successfully, an individual must maintain a personal relationship with and be a consistent witness for Jesus Christ, as well as able to perform each essential duty satisfactorily. The requirements listed below are representative of the qualifications required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

1. Drives Results
2. Manages Time Well
3. Collaborates
4. Communicates Effectively
5. Builds Trust
6. Makes Quality Decisions
7. Instills Trust
8. Directs Work
9. Manages Conflict
10. Shepherds Individuals
11. Drives Vision and Purpose
12. Builds Effective Teams

KNOWLEDGE, SKILLS AND ABILITIES

1. Ability to work as part of a team and create a strong team spirit
2. Strong organizational and supervisory skills
3. Ability to work creatively and independently both in the field and in the office
4. Ability to coordinate and manage staff and operational activities
5. Familiarity with emergency response protocols
6. Ability to understand donor and governmental requirements
7. Strong representation and coordination skills
8. Ability to work with culturally diverse groups of people
9. General knowledge of computer systems and applications such as Word, Excel, and Outlook

EDUCATION and/or EXPERIENCE

Bachelor's degree (B.A.) from four-year college or university in Logistics/Transportation Management and one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience in project management, business administration, public administration, logistics, supply chain management, communications or related field. Previous experience working overseas is required. Experience in cross-cultural team leadership, including managing multiple programs and large diverse teams, is strongly preferred. Twelve credit house of college-level Biblical studies is strongly preferred.

PHYSICAL/MENTAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand; walk and run; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but employees may be exposed to loud noises around maintenance and construction worksites. May travel in country with exposure to communicable diseases, hot and humid weather conditions. Work may be performed in a security context that is fluid. May be required to travel and work in difficult conditions and under pressure.

How to Apply

interested applicants can send ONLY updated CV (maximum of 3 pages) and application letter (one Page only) no later than May 28, 2021 to [email protected]

Please write the position title you are applying for in the email subject line, ''Operational Manager"