HR Coordinator - North Response

KEY AREAS OF ACCOUNTABILITY:

Recruitment and selection

• Maintain oversight of all recruitment and HR needs for the Tigray, Amhara, and Afar responses both in Addis.
• Support CO HR on HR needs for Tigray, Amhara, and Afar (Northern Response)
• Work with the DTL Operations, DTL Programmes, and all staff to ensure that all projects have timely recruitment plans and that the recruitment process is initiated
• Ensure that HR trackers from Tigray, Amhars Afar, and Addis are accurate, up to date, and disseminated in a timely manner including a monthly report
• Oversee all recruitment and ensure that interview plans are put in place for each open position and ensure recruiting managers are provided with constant updates regarding open vacancies.
• Conduct regular follow-ups with managers to determine the effectiveness of recruiting plans and implementation.
• Use social and professional networking sites to identify and source candidates
• Work together with hiring managers to ensure gender diversity and equality is addressed in the recruitment process
• Ensure that reference checks are completed for all potential employees
• Ensure that regret letters are sent out to candidates who reached the interview stage
• Actively take part in interviewing and selecting employees
• Manage the preparation and sending of offer packages

 Benefit management

• Manage the implementation of the staff benefits package for Tigray, Amhara, Afar, and Addis staff based response staff, and ensure that records are maintained and updated
• Ensure that exit procedure are properly followed during staff separation.
• Support initiatives on a staff wellbeing program
• Liaise with line managers on planning and utilization of annual leave by creating proper awareness and making negotiations if necessary

Training and Development

• Build and coordinate the capacity of the HR coordinator in Tigray, Amhara, and Afar office
• Provide professional development and training to employees and work in conjunction with the recruiting department to maintain adequate staffing.
• Monitor training and development functions of the Tigray, Amhara and Afar office, where feasible
• Work together with HRIS officer to ensure proper filing of monthly and quarterly reports regarding training and development activities, highlighting areas for further support and strengthening.
• Provide job-specific induction to new members of the team.
• Take initiatives to ensure that the performance of the Tigray Amhars and Afar staff is managed with the existing performance management process inclusive of the setting of job objectives, mid-term performance review and annual performance assessments.
• Working with managers to assess development needs and performance gap analysis of their respective staff

 Employee Relations

• Counsel and coach managers on employee-related issues and promote an engaged and positive culture
• Appropriately investigate and resolve grievances and complaints
• Conduct confidential assessment, short-term counseling, and follow-up services to Tigray, Amhara and Afar based employees who have personal and/or work-related problems that affect attendance, work performance, and conduct

Staff Management

• Motivate staff and build team spirit for effective working relationships
• Advice on the adequacy of resources for proper implementation of the strategic objectives and further staff development plans
• Ensure that the HR coordinator properly plans and organizes their tasks (e.g. through monthly, quarterly, and annual work plans)
• Ensure that job objectives are set and performances are evaluated timely and with the required quality for supervisees, hold a one-to-one meeting (where feasible) and produce team report
• Accountable for quality deliverables through the provision of appropriate support
• Extend administrative support to the team such as planning & use of annual leave, etc.
• Provide job-specific induction to new members reporting to their post

Networking

• Work together with the HRDD team to establish a recognizable “employer of choice” reputation for the organization, both internally and externally
• Communicate with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads
• Maintain regular contact with possible future candidates

Reporting and communication

• Prepare comprehensive monthly/quarterly report on key result areas in relation to the post
• Assist the Head HR operation in the preparation of the annual HRD department report

Others

• Where feasible conduct periodic visits to field offices in support of HRD activities
• Provide assistance to the Tigray Amhara, and Afar office in HRD activities whenever support is requested
• Assist in the development and updating of HR policies, procedures, and processes.
• Perform other special projects and AOs’ as assigned
• Update the Tigray, Amhara, and Afar staff on HRIS maintain hard copy files in a timely and accurate manner
• Coordinate and collect timesheets from the Tigray, Amhara, and Afar office HR colleges, and submit to HRDD

Job Requirements

QUALIFICATIONS AND EXPERIENCE

• Minimum BA degree in Human Resource, Business Administration, and/or Management. M.A. degree in relevant field of study is preferable.
• 5-7 years of relevant experience as a generalist with 3 years of experience as an HR Specialist or in a more senior HR role
• Experience in dealing with difficult and sensitive situations in a diplomatic and professional manner
• Experience working in a large and complex organizational setup
• Experience in staff management
• We offer a competitive package in the context of the sector.

How to Apply

Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations.  A copy of the full role profile can be found at https://stcuk.taleo.net/careersection/ex/jobsearch.ftl?lang=en