Branch Relationship Officer Retail & MSME

• Branch Relationship Officer Retail & MSME -For Alemgebeya Branch under Wolaita District
• DB/ Vacancy-0031/22

Job Summary

• The Branch Relationship Officer will be responsible for achieving business growth for Retail & MSME/ IFB Banking by providing quality relationship management to new and existing customers at the assigned branches. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities

Job Requirements

Academic & Professional Qualification

• Bachelor's Degree in business administration, banking, finance, management, or related fields.
• Training and courses in banking operations (IFB, domestic, credit, and international banking operations)

Experience

• Minimum of four (4) years successful experience in banking or customer contact role

Required Technical Competency

• Business development skills to effectively segment the target market, gather market intelligence and identify opportunities for the Bank to sell its products.
• Commercial awareness to understand and apply commercial and financial principles to business thinking.
• Strong networking skills to establish mutually beneficial relationships with other business people and potential clients and customers in order to grow business.
• Relationship Management skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high-quality standards.
• Knowledge of Interest-Free Banking (IFB) operations, IFB Deposit & Investment/financing products.
• Knowledge of IFB mode of finance/investments and associated risks.
• Knowledge of Shari’ah principles pertaining to IFB business.

How to Apply

1. Interested and qualified applicants should apply through → https://forms.office.com/Pages/ResponsePage.aspx?id=beiahVyoYU60Iqj2TsjDW4jw3ZKRnaxBtKmvyXD88cZUM09YQlBYWFNUVUJCWU85NFpFMVdLWlE4VyQlQCNjPTEu
2. Applicants should fill in all the details on the vacancy application form and make sure you submit it after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verify educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
4. Login HERE and attach the scanned documents in PDF format (*mandatory).
   • CV‘s shall not be more than 3 pages and saved in PDF format (*mandatory).

NB: Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.