Installer Agent Supervisor

WebSprix It Solution PLC invites applicants who meet the following qualification and experience requirements to apply for the following vacant position for its Bahir Dar Office.

• Coordination of Partners and Handle On-site Supports and Provision.
• On-site Supervision and Remote Supervision during Provision and support.
• Failed Provisions Follow-up and Solutions
• Escalating Technical Issues to The Respective Teams
• Activation Follow-up
• Provide Training for Installer Agents
• Collect Open Tickets and Prepare for On-site Support
• Prepare Devices and Hand Tools for on-site Techs
• Troubleshooting Defective Devices
• Monitoring The Quality of Daily Fiber Cables Produced by technicians
• Supervise A Quality of On-site Provision and Support.
• Monitoring On-site Installer Agent’s Discipline.
• Produce The Daily Amount of fiber needed According to The Target.
• Report On the number Of Fiber Optics Produced Each Day
• Prepare Daily Supervision Report.
• Prepare Daily And Weekly on-site customer support and provisioning Report

No of Vacant Post: 01

Job Requirements

Field of Study 

• College Graduate for Level III - IV in HardWare and Network Servicing or any other IT-related field. Having a BSc Degree will be a plus.

Experience

• 2 years and above  of experience

How to Apply

Interested and qualified applicants can apply through: [email protected]

Note: Use "Installer Agent Supervisor  " as the subject line of your email !