Manager Digital Banking Systems

Main Duties & Responsibilities

• Responsible for managing and supporting the Digital Banking systems of the Bank under the IT department
• Coordinate and lead the activities of the division
• Ensure the availability and support of the systems from the IT side
• Manage and monitor system service and make sure service run smoothly
• Communicate with external support vendors to address any issue
• Implement the updated versions of software
• Provide training to support staff on Digital Banking related system products and services
• Define and document system test plans for user acceptance testing and regression testing deliverables
• Create or update documentation related to the activity performed (design document, maintenance procedure) respecting digital banking systems
• Take ownership of the team performance, lead and develop staff under supervision
• Troubleshot and resolve any issue related to digital payment systems
• Provide support to end user and relevant team
• Well understand about SWIFT message and ISO message so as to provide support to users’ query
• Well understand both local and international payment system (CSS, VISA, Master, …) so as to provide support to users’ query
• Research new feature/technology related to SWIFT system, other payment and digital systems
• Provide support for other project initiatives, when requested by management, to manage and/or participate in these project initiatives in line with the Bank’s strategic plans
• Develop business case for critical system changes
• Participate in the organization and planning of development resources and schedules
• Keep improving web service/APIs skill to support the Bank’s growth
• develop and implement policies and procedures related to the Bank’s Digital systems operation and support

Job Requirements

Qualifications and Experience

Education and training

• MSc/MA/BSc in Computer Science, Information Systems, Computer Engineering or related fields of studies

Experience

7 to 9 years of relevant work experience in Digital Banking systems implementation and support out of which 3 years at a senior position with

• Experience with SWIFT Alliance line of product
• Well understand about SWIFT message and ISO message
• Well understand both local and international payment system (CSS, VISA, Master, …)
• Implementation and management experience of digital and payment systems Software
• Demonstrated expertise in managing banking applications management processes
• Strong analytical and problem solving skills

Technical and Behavioral competencies like

• Decision Making, Communication etc.
• Excellent organizational and leadership skills
• Outstanding communication abilities
• Extensive industry knowledge with an eye towards the future.

How to Apply

Interested and qualified applicants shall apply on the above link: https://forms.gle/X2W2EvGQfGttsZmL8

if you need more information, please call us on  +251 11 5260 795