Customers Management

Duties and responsibilities

• Supervise day-to-day operations related to customers.
• Create effective customer service procedures, policies, and standards.
• Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
• Maintain accurate records and document all customer service activities and discussions.
• Stay informed on the latest industry techniques and methods.
• Manage the administration processes including records/data to ensure that they work efficiently and effectively and in the best interests of the customer, direct the team to achieve budgetary targets
• Develop and sustains relationships within key departments to facilitate two-way communication concerning opportunities and threats within the organization and outside.

Job Requirements

Experience

• Bachelor’s degree in Business Administration, Management or relevant field.
• minimum: 1 year
• maximum: 3 years

Skills

• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.
• Ability to establish and maintain effective working relationship

How to Apply

Interested and qualified applicant can send their CV and academic credentials via: [email protected]

Note: Use "Customers Management" as the subject line of your email!