Manager, Branches

External Vacancy

Announcement No. ABa/EVA 040/22

Amhara Bank S.C. is one of the private commercial Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership & state of the art technology in a very unique presence and value proposition. The Bank focuses on service inclusiveness, innovation, community & customer focus.

The Bank would like to invite competent and qualified candidates to apply for the following positions to be hired on a permanent basis. Amhara Bank S.C offers competitive salary, excellent working environment & opportunity for learning & career development. The Bank also offers equal employment opportunity & encourages women to apply for the listed vacant posts. 

Essential Function

• Lead in the development and revision of the branch office’s functional strategy aligned with the business level strategy;
• Translate strategic themes into achievable plans, with established priorities, and monitors them making periodic adjustments as required.
• Implement & communicate desired service quality standards at branch especially for customer facing service to ensure a consistent superior service to the Bank’s customer;
• Support regular checks on service delivery at the branch through methods such as customer survey at the branch to determine customers ‘perception & experience of the Bank’s service; Propose new products and marketing strategies, monitors and evaluates corporate strategy along with way of implementation and reporting their progress.
• Ensure the already developed policies and procedures are properly in place within for branches.
• Place ongoing customer communications, benchmarking of best practices, and performers in a dialogue about their problems and perceptions.
• Resolve customer complaints if not resolved by branches on time.

Place of Work: Addis Ababa

Job Requirements

• BA degree in Management, Economics, Business Administration, Accounting or related field,
• 7 years of relevant experience in the Banking Operation of which at least two (2) years a supervisory position.

How to Apply

• Only shortlisted candidates will be communicated
• Hard copy or physical applications will not be accepted
• The Bank has the right to cancel the post advertised

Interested applicants fulfilling the above requirements are invited to apply within five (5) consecutive days from July 25, 2022 to July 29, 2022 only via Application Form - Manager, Branches

For any inquiry contact us on 0118529028.